Privacy Policy
Last updated: April 3, 2026 · Effective: April 3, 2026
HOADispute.com is not a law firm. This Privacy Policy describes how we handle your data as a software platform. It does not constitute legal advice.
HOADispute.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our platform at hoadispute.com.
1. Information We Collect
Account Information
When you create an account, we collect your email address and any profile information you provide. We do not require your real name to use HOADispute.com.
Dispute & Tool Data
When you use our tools — including the Evidence Organizer, Notice Analyzer, Timeline Builder, and Hearing Prep tools — we store the data you enter to provide the service and allow you to return to your work. This may include HOA notices, correspondence descriptions, dates, and notes you provide.
Usage Data
We collect standard web analytics data including pages visited, time on site, browser type, and referring URLs. This data is aggregated and used to improve the platform.
Communications
If you contact us via the contact form or email, we retain that correspondence to respond to your inquiry.
2. How We Use Your Information
To Provide the Service
We use your data to operate HOADispute.com, save your dispute files, generate documents, and deliver the tools you use.
To Improve the Platform
Aggregated, anonymized usage data helps us understand which tools are most useful and where the platform can be improved.
To Communicate With You
We may send transactional emails (account confirmations, password resets) and, if you opt in, product updates. You can unsubscribe from non-transactional emails at any time.
3. Data Sharing
We Do Not Sell Your Data
HOADispute.com does not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We use trusted third-party service providers to operate the platform (hosting, authentication, email delivery). These providers access only the data necessary to perform their functions and are contractually bound to protect it.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights and safety of HOADispute.com and its users.
4. Data Security
Security Measures
We use industry-standard security practices including encrypted connections (HTTPS/TLS), secure authentication, and access controls. Your dispute data is stored in a secure database with row-level security policies.
No Guarantee
No system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.
5. Your Rights
Access & Portability
You may request a copy of the personal data we hold about you at any time by contacting us.
Deletion
You may request deletion of your account and associated data. We will process deletion requests within 30 days, subject to any legal retention obligations.
Correction
You may update or correct your account information at any time through your account settings.
7. Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
8. Contact Us
Privacy Questions
For questions about this Privacy Policy or your personal data, contact us at privacy@hoadispute.com or through our Contact page.
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